If your GlobalGo eSIM or SIM card doesn't work and your device is carrier-unlocked, we’ll refund your purchase.
To qualify for a refund:
1. Your device must be eSIM-compatible and unlocked.
2. You must not have used any part of the data bundle.
If you're having trouble with activation, we recommend reaching out to our Support team first.
For full details, please refer to our Terms and Conditions.
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